Host is being annoying lately, massive downtime (1-2 hours a day at the moment), their custom control panel rarely works, awstats doesn’t update much, and when it does it’s horribly wrong, plus I’ve been trying to create subdomain(s) for about a week now with no results what-so-ever!
Gah!
I’ve been lenient towards them enough, as I only made a call once a week or so, but this is getting way out of hand! They’re not even responding to my emails anymore it seems. (Just sent them a new one, let’s see what happens).
Granted, when it’s working, it’s working just fine. But this is nowhere near the 99.5% uptime they guaranteed, nor do their features work the way they’re supposed to. I wish I could just have regular access to the Apache control panel, but I’m stuck with their custom thing that doesn’t work!
Sorry, ranting here, but damnit! I want to get my work done here! I don’t care about the frigging money, it’s not much, but I did expect everything to be functional. As it stands I could’ve just well gone to some other cheap host.
The longer this takes the worse it’ll reflect on their company. As they got very good initial reviews, I can only imagine it’ll be far worse now.
Please let this horrid mess be over soon or I’ll be forced to let them get to know the real me. I’m already making an effort to log every single instance of downtime and such, but this is just getting plain ridiculous!
FIX IT, or at the VERY LEAST let me know what’s going on!
/Rant off..
Update:
Been checking other websites that they host, the ones that have forums so I could check their moods. Well, it’s pretty similar to my experience, some of which who are already considering switching hosts. This is just unprofessional.
I’ve been checking how long it would last to time-out while creating a new subdomain, so far it’s been running for a very long time, with no response.
This is annoying the heck out of me, and I’m desperately trying NOT to call them up in fear I might throw them some hurtful remarks.
…but I might just do so later today.
Update2:
Meh, I think I’m going to give them the weekend, if I haven’t gotten a (good) response by then I’ll just have to call them up.

